When I woke up in the morning, iPhone X was upset.It is an individual that has been purchased as soon as it is released and has been using it for more than a year.
Specifically, a green line appears vertically (it seems to be a phenomenon called "Green Line of Death"), and the display is flickering and the color changes.Even if you tap it, it may react or not.Suddenly, if you think it has become dark, it will return to normal immediately.These symptoms were seen.
Obviously, it was a failure, but at that time I decided to use it while hoping to fix it naturally.
However, around noon, abnormalities became full -fledged.The probability of reacting to the tap is about half.The flicker becomes more and more worse, becomes thinner, and the display suddenly shifts down.It is no longer useful.After trying to restart and forced reset many times, the condition gradually worsened and eventually became dark.However, the sound of the vibration and screenshots that seemed to fail to unlock it sounded, so it is creepy.I gave up on the line that fixes nature and reserved a Genius Bar in Apple Store Ginza.Fortunately, I got a reservation at 15:00 on the day.
Since the photo was not taken, I created an image diagram when the iPhone X broke down.The green line goes vertically, the display shifts down, flickers, and the tap does not respond.The lower half may turn slightly green
It was the first time that the iPhone was broken and could not be used, but I was often in trouble.
I can't get a phone call first.I can't see emails.I wonder if there is a notebook PC, and I usually use a laptop on the iPhone tethering on the go, so if you connect to a different Wi-Fi, you will need to authenticate for Gmail login.Since the iPhone cannot be used, login authentication by SMS or call is not possible, and e -mail cannot be seen on laptops.In the first place, tethering cannot be enabled.
You can't find a nearby coffee shop, so you have to look for it on your own, and you can't see the map in a city you don't know so much, "What?It is also anxious that I can't check the news.For about three hours until the Genius Bar reservation time, I felt a variety of inconveniences and realized how much I usually rely on the iPhone.
For the time being, I used ChatWork to contact me, saying, "The iPhone was broken and repaired, so I couldn't call and email.""I understand. I haven't seen you at the moment, and there's nothing particularly abnormal."It was a single light that inserted into the invisible muddy water.
Fortunately, on the day, the Genius Bar in Apple Store Ginza was able to make a reservation
I arrived at Genius Bar.He was a very nice brother who was in charge.To explain the symptoms, he connected the iPhone X to an unfamiliar device with a familiar hand, saying, "Because there is vibration and sound, it is probably a failure of only display parts. Let's go to the diagnostic machine."
"I think the display has broken down because the power is on," says his brother.However, the fact that was later told was shocking.
"The bug that the display part does not respond well is that Apple acknowledges some iPhone X, and this individual is also eligible. So if only the display is broken down and only the display is broken.There is no cost. However, if other parts are damaged, there is a possibility that it will be repaired. The price in that case is 62,400 yen. "
Repair fee for iPhone X.It's safe to join Apple Care+
Since Apple Care+did not join, it is a lottery for free or 62,400 yen.Naturally, it is not known whether the other parts are broken until the inside is opened, or whether the display is broken.
Probably, I can't talk about not to ask, but I asked, "Eh? 62,400 yen?"She thought she might come out.But it was a lot of waste.The older brother explained, "Yes, the warranty period has passed, so if you want to see off the repair in terms of cost, you can take it home."
By asking a wasted question, I created the trouble of explaining to Genius Bar's older brother in a shame."Is that so? Then, thank you here."
It was said that the repair would be over in about three and a half hours.For the time being, I entered a nearby pron, and waited for the scheduled time while doing a job that can be proceeded without a network environment.
This statement.Originally, it costs 31,800 yen to repair the display.This time it was an official problem, so it was free
And the promised time.At night, Genius Bar had more people picked up than repair receptions, and those with the reception slip were lined up.Given that these people suddenly were in trouble because the iPhone X stopped working, I felt close.
The delivery person was not a daytime brother, but another frank woman.The woman said, "Oh, this is free ... the price is free! Just check if there is a problem with the operation!"It is an impressive reunion.To be precise, the first half of the panel with displays, sensors, and cameras has changed to a new one, so it is only half reunited.
The 90 days from the repair had a warranty period, and there was an explanation that it would be guaranteed even if the repair due to natural failure was occurring again, and he left the Genius Bar after writing the sign of receiving.On the way back, the iPhone X, which has been moving after the repair, was better than the moment of iPhone X at any moment.
Although it has nothing to do with this story, the elevator in Apple Store Ginza has no opening and closing buttons or floors buttons, and whether there are passengers on the top and bottom, it stops on all floors, and the doors remain open until the person gets off.With the mechanism, you can feel somehow Apple's philosophy.
I was worried whether it would be fixed, so I had to feel like I wanted to arrive at the Genius Bar on the 4th floor as soon as possible, but on the way home I was glad to repair it free of charge and I was able to use it safely.I was able to go down while watching the situation on each floor with a feeling.
I was impatient when it suddenly broke, but I was able to make a reservation to repair relatively smoothly, so as a result I learned how to make an iPhone failure, which was a helpful experience.
By the way, this manuscript has begun to write with the feeling of "I encountered a rare phenomenon that the iPhone suddenly broke, so I wonder if I should make it a manuscript."In the future, I would like to summarize the precautions in the iPhone repair and this awareness in the event that the iPhone is suddenly broken and in trouble.