NEC Nets Eye will launch a "service standard model" that realizes digital shifts in working styles.Based on the know -how of telework practice that the company has been working on since 2017, and solutions provided by the DX -related business brand "Symphonic", "Communication Model", "Work Place"It was systematized as "change.""It will solve the division of business processes facing, decrease in communication, and anxiety about face -to -face and contact in the corona evil (Mr. Hirotaka Nakano, Director of the NEC Netsui Business Design Headquarters DX Business Promotion Division).
Mr. Osamu Noda, Managing Director of Director of NEC Nets Ai, and Hirotaka Nakano, General Manager of the NEC Nets Eye Business Design Headquarters DX Business Promotion Headquarters
The first "process transformation model" is a model that automates and saves labor with digital technology, and reconstructs business processes based on telework and improves productivity.The company will eliminate unnecessary processes to improve work speed and support shifts to more innovative operations.
In the workflow transformation service, digitization and automation are realized by using Teams, Slack, Box, and Docusign for approval workflows performed on paper.In the CRM linkage service (Salesforce model), you can use a smartphone to edit business negotiations and approve quotes with one finger.It also provides staff business efficiency services and regular report services "Signal -chan".
"While telework spreads, there are issues such as work, but it takes time to share information and make decisions, and it takes time for internal clerical work. The process transformation model assumes telework.It is a realization of business processes and improving productivity, greatly reducing quotes, reports, and approval hours, and allows you to turn your birth time into more creative tasks. "
The second "communication change model" is a model that solves communication issues that companies and local governments solve, such as reducing the burden of various adjustments for online conferences using ZOOM and automating telephone agenda when there are no people in the office.is."Use the de facto ZOOM to help optimization of telework, such as improving meetings and improving information sharing speed," said Nakano.
Providing cloud communication services and schedule adjustment automation services.In addition to automatic adjustments of online conferences by using tools, telephone calls to the office automatically transfer to TEAMS, transmit texted content to Slack, automate telephone reception and agency efficiency, and more efficiently.can.
The feature is that ZOOM is not only used for meeting tools, but also provides services used for various purposes.The video AI portal analyzes the recording data of ZOOM with AI, and automatically realizes texture and tagging.Even if you are not participating in the meeting, you can understand the contents of the meeting in a short time with the keyword, and in real -time questionnaire services, you share questionnaires and questions in real time on your smartphone or PC in real time.Webinar and multi -group meetings can also increase bidirectional.The newly planned ZOOM usage visualization tools will analyze the frequency of in -house conferences and external meetings and business performance, and promote the understanding and optimization of work styles.
Shift the way of working on three themes
The third "Workplace Transformation Model" improves operational efficiency by promoting non -face -to -face or non -contact.It is a model that reduces the risk of infection and realizes an office environment that supports with corona.Under the theme of innovation trigger and creativity, we will work to realize a hybrid office environment that combines real and virtual.
As an office korona countermeasure service, on Slack and Teams, the physical condition and work location of employees are easily fileded, and data aggregation to achieve efficient management in real time, "Employee -based" and "Employees.Visualization service (KLOUDSPOT) is prepared.As a non -contact and non -face -to -face office infection countermeasure service, a person is detected with a sensor or camera, and it is notified.In addition to quickly grasping the employee's behavior history, the reception robot will guide you to the reception room, and the delivery robot will deliver luggage inside the company, and we will improve work efficiency in non -contact and non -face -to -face.
In addition, the company plans to provide a "virtual office" in the first half of FY2021, which is planned to re -establish a place to work in a real and virtual hybrid environment, and proposes an office that realizes co -creation beyond location, time, and organizational restrictions.
"The three systematized service standard models are a service that can be used as a menu and provided the problem -solving models practiced by the Company, which can be used quickly based on the cloud, making it easier to introduce it. Connect the cloud by API, unify the entrance of multiple clouds different for each purpose into Slack and Teams, use it, improve access speed. We also make proposals to optimize license and operation costs. Sharing and automating the process maximize the value created by bundling. It also realizes the use of data across multiple clouds. In addition, integrating analog and digital communication, improving the efficiency of telephone reception. Automating and saving people can be achieved. It can be more efficient to analog processes such as telephone and faxes that remain in business. We will continue to expand and release the menu in the future. "(Mr. Nakano)
NEC -like platform
Symphonic is a coined word that combines Symphony (harmony) and ICT (information and communication technology), which is a company's business brand that works on digital shift change between work styles and town development.Based on digital services created through their own practice and co -creation with customers, they are composed of three layers: platforms, services, and transformation models.The company aims to create new value by fusion of digital technology, cloud, and data such as AI, 5G, and IoT, and to realize a sustainable society.
Mr. Osamu Noda, Managing Director of NEC Netzi Sai, said, "NEC Netsusui provides a wide range of services from ICT, networks, construction and maintenance to companies, telecommunications businesses, government agencies, and social infrastructure businesses. For 68 years, he has been facing the site and providing effective solutions through thorough in -house practice. In Corona's evils, he is working on solving problems with real DX that is backed by in -house practice and co -creation. Is explained. "In 2017, we introduced telework to all employees, and introduced distributed work based on satellite offices in 2019. Full paperless, realizing business processes. From 2021, we have been working on fusion of real and virtuals while accelerating digital shifts, and providing these practical know -how as Symphonic. "
By 2023, we aim to sell 50 billion yen in the Symphonic -related business, and are expected to be 30 billion yen in the work style reform area.In the future, the plan to promote the standard model of the town development -related service menu has been announced, and has shown its attitude to expand the value provided in cooperation with 5G and local 5G.