Hisaya Shibata (Shibata): So far, we have talked about the results of the introduction of Kintone.This is definitely a fact.However, I had a lot of trouble to get here.I was worried.Actually, it is still going on, but today I would like to tell you a bit of the advice and message that I got over.I think this part will be very core.
Immediately after putting Kintone, the members raised such a voice."Why do you write every day?"
"I don't want to change this situation," so I looked into other companies.It is very helpful and actually reflects it on the UI of the app.And I tried to get deeper into events such as "Cybozu Circus", "Cybozu Days", and "Kintone Hive" like today.
Then, what Kintone users are worried about is almost the same.After all, I was a little relieved that the troubles when the operation did not progress was almost the same.
Also, I needed to face the members who speak out, so I went nationwide.There are 7 sales offices other than Tokyo, so we went there and faced the members to talk.
I was inevitably there, so I received a lot of questions, so I maintained the feedback and answer collections properly, and stored it on Kintone.