OCN Mobile ONE has a terminal compensation called "Anshin Compensation", which is a very convenient service that covers smartphones brought in from other companies.
Therefore, this time, I will explain the outline of the relief compensation of OCN Mobile ONE, how to apply and use it, and whether it is really necessary.
If you are considering a contract with OCN Mobile ONE, or if you are considering joining Anshin Compensation, please refer to it.
OCN Mobile ONE Anshin Compensation Popular Articles OCN Mobile ONE has a bad reputation?Advantages and disadvantages found in word-of-mouth surveysIn this article, we will investigate the reputation of OCN Mobile ONE and explain its advantages and disadvantages in detail. Since cheap SIM has a risk of slowing down when it is crowded, it can be said that it is essential to check the word-of-mouth and reputation before making a contract. However, on the net […]
table of contentsImage source:
First, I will explain what kind of service is OCN Mobile ONE's relief compensation.
Anshin compensation is a compensation option for those who have subscribed to OCN Mobile ONE's voice-compatible SIM card, and is intended for users who bring in smartphones of other companies, not OCN Mobile ONE smartphones.
It's nice to be able to apply compensation even if you don't have a smartphone bought from OCN Mobile ONE.
In this chapter, we will touch on the charges for relief compensation, the target equipment, the number of compensations, and the conditions for applying compensation.
The monthly fee for relief compensation is 550 yen.
It costs a lot every month, so some people may be a little reluctant, but if something goes wrong, you can rest assured, so if you are a little worried, we recommend that you join.
Repair / replacement costs are as follows.
| item | Contents | |
|---|---|---|
| Repair price | First time | 0 yen * Maximum compensation amount: 50,000 yen |
| Second time | ||
| Exchange price | First time | 4,400 yen |
| Second time | 8,800 yen | |
| Reception fee | If the repair / replacement is canceled due to the customer's convenience or the contents of the declaration by telephone cannot be reproduced, the cost incurred including the return shipping fee of the failed machine | 3,300 yen |
| Failure diagnosis fee | 5,500 yen |
Repair costs are covered up to a maximum of 50,000 yen.
If the repair cost exceeds 50,000 yen, you will have to pay the difference.
The replacement cost will be 4,400 yen for the first time and 8,800 yen for the second time.
In addition, if the repair or replacement is canceled due to the user's convenience, or if the contents declared by phone cannot be reproduced, various fees will be incurred, including the return shipping fee for the broken smartphone.
In order to find the bad part of the smartphone, it may cost money just to send it for repair as well as inspection for the time being.
The target device is a terminal that meets the following conditions.
Conditions for the target deviceIt is limited to smartphones equipped with Android or iOS, and is applicable to devices that can confirm communication with OCN Mobile ONE within 90 days.
Also, please note that if you have a smartphone purchased overseas, you can only accept repairs if it is a genuine product of a manufacturer sold in Japan and can be repaired in Japan.
Regarding the number of compensations, it is up to twice in 12 months from the month following the month including 10 days after the service application date.
After that, you can compensate up to twice every 12 months, so think of it twice a year.
The coverage is as follows.
Coverage of relief compensationWith regard to natural failures, the failure is within the range approved by the manufacturer of the target device (when the failure occurs even though it has been used in a very normal state).
Physical failure is a failure if it is damaged due to an accident such as dropping or submersion.
In case of intentional or gross negligence on the part of the user, it is not included in the coverage.
The conditions for applying compensation are as follows.
Compensation application conditionsIn order to apply the relief compensation, you first need a document certifying your purchase.
In addition, we will not be able to accept repairs unless you contact us within 10 days of the failure, so please contact us as soon as possible if there is a failure.
The terminals that can be repaired or replaced are only those that correspond to the "target equipment" explained in the previous chapter.
If you do not meet these conditions, you will not be able to apply compensation.
View OCN Mobile ONE official websiteSo far, we have explained in detail about the relief compensation of OCN Mobile ONE.
So is it really necessary to have relief compensation?
In this chapter, we will examine whether or not relief compensation should be subscribed.
The monthly fee for relief compensation is 550 yen.
Most of the compensation services of other companies cost 800 to 900 yen, so it is quite reasonable compared to that.
You may think that it would be a waste if you did not use compensation, but the compensation service for smartphones is the same as insurance, just in case.
It's 550 yen a month, so it won't be a burden.
If you are worried about your smartphone malfunctioning, it seems that there is no loss in entering.
The maximum amount of compensation for repairs is 50,000 yen, and it seems that most repairs can be repaired free of charge as long as there is no total loss.
Even if it exceeds 50,000 yen, I think that it can be suppressed by several thousand yen, so it is overwhelmingly better than paying the repair cost at full cost.
I think that if the screen is cracked, it will almost certainly be repaired free of charge, so if you usually make cracks on the screen of your smartphone, it is safer to include it.
Also, if it cannot be repaired, it can be replaced with a replacement specified by OCN Mobile ONE.
There is a disadvantage that you do not know what kind of model you will exchange for, but it is quite profitable to exchange for a new smartphone for 4,400 yen for the first time.
Even if it breaks to a level that cannot be repaired, it is quite safe if there is a replacement service.
As explained in the notes section, there is a possibility that a reception fee and a failure diagnosis fee will be incurred even if you do not repair.
Of course, if you cancel due to the user's convenience, you may be charged a fee if the declared symptom cannot be reproduced, so you cannot feel free to send it for repair when the symptom is still ambiguous.
It's better to be more careful when sending out for repairs than when sending out for repairs with a major carrier.
We have objectively looked at the content of the relief compensation before verifying it, but in reality it is important whether or not the user thinks it is necessary.
If you're not sure if it's better or not, it's a good idea to look back on how you've used your smartphone so far.
If you remember the smartphone you have used so far and have frequent malfunctions such as screen cracks, you should definitely subscribe to it just in case.
If you have never broken your smartphone or do not use it in places where there is a risk of breaking it, such as when you are out, it may not be a problem.
View OCN Mobile ONE official websiteNext, I will explain how to apply for "Safety Compensation" for OCN Mobile ONE.
OCN Mobile ONE is basically an online procedure (there is also a reception desk at home electronics retail stores), so be sure to select "Safety Compensation" as an option when you apply online.
So far, I have explained how to apply for relief compensation, but next I will explain how to apply compensation when trouble occurs.
You need to apply for relief compensation by phone.
The telephone counter is open all year round except the year-end and New Year holidays, and business hours are from 10:00 to 18:00.
In addition to verifying your identity when you call, you will be asked about the status of the failure, so let's summarize the status of the failure so that you can easily tell in advance.
Also, please have the following items ready when you call.
Things to have when you callThe serial number (IMEI) is printed on the smartphone packaging box and the documents at the time of contract.
If you don't have a box or documents, you can look up the IMEI from your smartphone's "Settings".
Compensation services for major carriers can basically be subscribed only at the time of contract or within a few days after the contract.
You can get the relief compensation of OCN Mobile ONE whenever you feel it is necessary.
In addition, the compensation can be applied not to the smartphone purchased in-house but to the terminal brought in, so it is very convenient for those who want to continue using the smartphones of other companies with OCN Mobile ONE.
Next, I will explain the points to note when using the relief compensation of OCN Mobile ONE.
If you are considering joining, please check it out.
Precautions for security compensation for OCN Mobile ONEAnshin Compensation is a compensation service for those who have subscribed to the OCN Mobile ONE voice compatible SIM card.
In other words, it is a compensation service exclusively for carry-on terminals.
If you purchased an OCN Mobile ONE smartphone, there is another compensation service, so be sure to choose that.
If it is determined that it cannot be repaired, it will be replaced with a replacement.
Since the replacement is the model specified by OCN Mobile ONE, it cannot be specified here, and the same model as the failed terminal is not always sent.
It's a little scary that you don't know what you'll receive, but it's a great deal to exchange for a new smartphone for 4,400 yen for the first time and 8,800 yen for the second time.
If you are a major carrier, you can rent a device that can be used instead while repairing a broken device.
However, OCN Mobile ONE does not have a device to rent.
Therefore, please note that you will have time without a smartphone during repairs.
It is said that it takes about two weeks to repair.
This time is the same as that of major carriers and cheap SIMs of other companies.
However, as mentioned above, there is no terminal that can be rented, so you can spend two weeks without a smartphone.
If you have a smartphone that you used in the past and the SIM card size is the same, we recommend that you use that smartphone once.
As mentioned in the charge section, if the repair is canceled due to the user's convenience or the declared symptom cannot be reproduced, a separate fee may be charged.
When I hear the repair cost over the phone, I think that I may refuse the repair because it is too expensive, but please be aware that a fee may be incurred in that case as well.
* Since there was no description on the official website whether it would occur if you declined the call such as repair costs, you should think that it may cost.
Therefore, the bottleneck is that you cannot easily send it out for repair, saying, "I want you to check it because your smartphone is not in good condition."
View OCN Mobile ONE official websiteFinally, I will summarize the relief compensation of OCN Mobile ONE.
Anshin compensation for OCN Mobile ONEOCN Mobile ONE Anshin Compensation is a compensation service that can be used by those who bring in a smartphone of another company and make a contract.
The monthly fee is 550 yen and the repair cost is covered up to 50,000 yen, and if repair is not possible, you can replace it with a replacement.
You can enter it whenever you need it (* Failure before joining is not applicable), so you can of course retrofit it.
However, if you cancel for your own convenience or if you cannot reproduce the reported symptom, a separate fee may be charged, so we recommend that you be careful when sending it for repair.
[Latest in 2022] OCN Mobile ONE Recommended Terminal Ranking | Compare 10 smartphone models