A lot of questions were raised at the briefing on the 23rd, which lasted nearly two hours. The main contents are summarized in this paper.
Visits from China and data transfer from South Korea. When it comes to illegality, I don't think so, but what is the reason for making the decision to be a factor in this rising cost?
Mr. Ozawa, I think restoring trust is the first priority. If you don't think enough about the user, it becomes such a state of affairs.
Restoring trust will require a clear response and determine access interception and server migration from China.
-- what is the process of achieving the status quo? Why did this happen?
I think Mr. Ozawa pointed out that our explanation was wrong. I think we should reflect on it. Although global development has been described, there is no clear explanation for users about data preservation. That's the biggest problem. I don't think there will be such a result until now.
Users make a lot of uneasy sounds. Leakage and misappropriation are really true in China, South Korea and other countries, aren't they? There are development bases in Southeast Asia, but what will happen in other countries?
At present, it has not been confirmed that Mr. Katsuzawa leaked and so on.
With regard to visits from other strongholds, this time it was first concentrated in China, which was explained as data access. This is also the time to report to the personal Information Protection Committee, which will be disclosed to other countries in the future.
Although it is an appropriate business, have you suddenly decided to take countermeasures this time because of any problems?
I think this means that there is a lack of easy understanding and consideration for Mr. Kawazawa's users.
Under the user's feeling, something wrong and disgusting is not so much taste and consideration as unexpected.
In the future, the content published will be the first report. It is hoped that by all means, everyone will restore trust by disclosing correct information to relevant places and whether such monitoring has been done.
Has there been any change in the number of users on this issue? The impact of the opening of official accounts on the number of local government accounts?
The number of users seen by Mr. Ozawa has not changed much that you are using. I appreciate it.
The official account recognizes the suspension of trading in local governments and other relevant government agencies. With regard to the status quo of enterprises, etc., we realize that there is no big action, but we must firmly face the restoration of trust in the future.
What topics and problems have been pointed out by the third Party Committee today?
From the point of view of data management, client management and consumer protection, a variety of viewpoints have been obtained.
There are reports that insurance certificate data will also be kept in South Korea. Please explain the current situation of health care-related services.
Takata online diagnosis and treatment is a video, the structure is not saved.
When visiting a doctor, both the doctor and the patient should register the membership information. Stored in the data center in Japan, like LINE's conversation, the image data is in the data center in South Korea.
Health insurance certificates, receipts, schedules, doctor's own confirmation documents, doctor's license, etc. are kept and managed by Korea data center. As necessary for the use of the service, doctors and patients can visit it, but the operator will not.
The status quo, like the portrait of the conversation, is scheduled to be handed over to Japan in February 2021.
Engineers with Mr. Aizawa's authority are local, but there are few in reality.
-- about future development. In the process of competing with overseas companies, will this issue have an impact such as a slowing growth strategy?
Mr. Ozawa's development of overseas cooperation is also an advantage. Proceed with the formalities.
A more stable system will be established, certified, and continued.
There is unease about the risk of information disclosure. China has a national intelligence law. What do you think of the risk?
Mr. Aizawa lasted for a long time, 17 years, 18 years of tide changes, etc., we have ignored this point, this is true. Don't pay enough attention to the users.
Although we have got the information, the tactics there are not enough, as you pointed out.
What is the definition of domestic users? Is it someone who uses a domestic phone number? How do you treat users who log in on Facebook? Will the data that interact with overseas users be stored on domestic servers?
Mr. Ozawa is basically a phone number. There are a lot of situations, the details are very detailed, and I want to disclose them after arrangement.
He is said to have kept images in South Korea. how did he sort out his connection with the secrets of communications?
I don't think there's a problem with Mr. Ozawa's custody in Korea.
I think I was ready to apply for GDPR before I was found out. Did you plan to transfer the data before? Do you realize there's a problem? What do I have to clear?
In the integration with Mr. Kaize Z Holdings, some people put forward their opinions and began to think. Around that time in February, preparations began.
As far as the status quo is concerned, it is to re-examine the system and reconstruct it from scratch.
If it's the era of cloud computing, anywhere is fine.
Ze's reality, there are pictures in South Korea. It is disappointing to get comments from users. As an expectation for there, it must be done well. Consider information other than personal information as a shutdown.
-- about relations with the government. Where is it considered a problem?
Mr. Ozawa's explanation is insufficient. In the government, the maintenance of information, because it seems to be a powerful point of view, the explanation is insufficient, I think this is a problem, which is not enough to consider. That's how I know each other.
-- the revised personal Information Protection Law was passed last year. There is time for implementation in two years. Have you considered it?
Research is under way. However, although the personal information protection law should be amended first, I don't think it can be done before where it should be changed.
Although access to Hakata has been restricted, some businesses have suggested preparations for amending the law. Privacy policy was also discussed.
This is the problem, targeting next year. LINE is considered to be some kind of information infrastructure, so it should be all right if it is the current law, which simply cannot be done earlier.
-- LINE Pay has transaction information and user information in Korea. In addition, cooperation with Wechat Pay.
In the data center of South Korea, in the stage of collation, under what circumstances, what kind of situation, report well.
Some people think that if this is the case with data cooperation, global payment is very difficult. That's the truth. Although it will not be bad for users, but I want to deal with it well.
Although it is to cut off the business entrusted to China and go to Japan, can it be used that the safety of operation in Japan is guaranteed?
Mr. Ozawa has been changed to be quite dramatic. The same is true of security. LINE Fukuoka has a development and support center that is taking over. It doesn't change much for users.
-- merge with Z Holdings. The reason why Z Holdings figures did not take the stage today is.
In order to talk about the trust of Fazawa LINE, LINE stepped onto the stage.
I'd like to confirm the legal problems.
Mr. Ozawa is pushing forward properly, but it is not up to us to judge. The personal Information Protection Committee will be judged.
It has been effective in managing Mr. Masada's development. The client who runs the business is also doing the monitoring work, and it has always been set up and educated by the security team.
I think it has made security governance work, but in the end it will be judged by the committee.
Although the user's conversation data is saved in Korea, nothing will be left on the server, and I think he will guide him to back up the conversation.
Ikebe's conversation data is not in South Korea, but on Japanese servers, but images are in South Korea. I request a backup, but this is not the architecture that permanently leaves the data on the server. However, to some extent, it was preserved for the sake of convenience. Very old images disappear and are sometimes inaccessible.
What about the time?
Mr. Ikebe can't say in detail, but not a few years, but shorter.
According to Mr. Masada's service, storage time is different.
Hideto, who is chairman of the special committee, has just resigned, although he is also a director of the LINE future consortium. Is it right to send relevant personnel as chairman while saying that he is an external expert?
It is not so much out of LINE as to judge the matter from a higher perspective.
He thought that he would also be resigned and would have no intention at all. I think this is a flat candidate.
LINE did not involve the selection of Mr. Sakata's committee. Carried out in Z Holdings.
As the previous stage of this incident, what is the content devoted to the revision and implementation of the personal Information Protection Law?
As the counterpart of Fazer's method, the image transfer in conversation has been promoted step by step since 19 years. To be honest, this is not the scale so far. I want to take this as an opportunity to do it.
-- will the basic system of monitoring tools and online credit continue in the future?
Ikebe took over the Japanese side, and things went on like this.
Tools developed by Takeda in China are also cross-checked and installed at the source code level at headquarters.
Is the consent obtained through misreading valid?
This time, Mr. Ozawa, the content of the (government) report. On this point (the view expressed by the Government), we are not a "problem".
-- how to deal with GDPR and so on?
Mr. Ozawa was completely reset and deployed overseas.
Pictures, videos, why not Japan but South Korea? How long will it take to transfer from South Korea and China?
Mr. Sakata's pictures and videos will be large-size data. LINE is fast, and delay is very important. If it is only a domestic service, it is best to put all the servers nearby.
Taiwan and Indonesia also had a large number of users in Russia and the Middle East.
While keeping the waiting time and searching with a high level of security and talent, NAVER chose a reasonable place among the parent company.
Domestic transfer has to be transferred in stages. In terms of cost, the data center needs a lot of things to prepare and invest.