Tokai TV
For those of us living in Japan, dialing 119 to call an ambulance is a reassuring system in case of emergency, but now, in addition to the spread of the new coronavirus, the emergency system is being affected by unnecessary and non-urgent calls. [See image] More than 20% of Nagoya City's 119 calls are pranks, etc., and the callers say, "No," to "Do you want an ambulance?".There are about 160,000 calls to Nagoya City's 119 calls per year, but some of them are There are also unnecessary reports, which is an obstacle to prompt response. The "Fire Bureau Disaster Prevention Command Center" is connected when you call 119 in Nagoya City.
NewsOne
The operator hears the situation and dispatches to the nearest fire station. 45 ambulances are always available. Here, in order to get ambulances and fire engines to the scene as soon as possible, it is a matter of life and death to quickly and accurately identify the location, hear what happened, and issue orders. Operator: "Yes, call 119. Is it a fire or an ambulance?" Man: "It's an ambulance." Man: "My wife has been feeling dizzy and nauseous since this morning, and she can't stand up right now." Operator: "How old is your wife?" Male: ``I am conscious'' Operator: ``The ambulance team is on its way'' Nagoya City receives about 450 calls per day. It's a matter of time before they can be dispatched, but...
NewsOne
Operator: "Yes, call 119. Fire or ambulance?" Male: "Hello." I didn't come out when I started."
NewsOne
Operator: "Who did you call?" Man: "Uh..." Operator: "Please check again and call..." In another case... Operator: "What's wrong?" Woman: "Can you turn off the sirens, please?" Operator: "I'm sorry.
NewsOne
There was also a silent call during the interview on this day. Nagoya City receives about 160,000 calls to 119 each year, of which more than 20% are inquiries or pranks.